A. POLICIES B. TARGETS C. TARGET PLANS Ç. WORK PROGRAMME D. ANNUAL TRAINING PLAN E.JOB DESCRIPTIONS F. JOB DESCRIPTIONS G. WORKFLOWS H. INSTRUCTIONS I.FORMS J. LISTS K. INSPECTIONS L.REPORTS M. SURVEYS N.REVISIONS O. IMPROVEMENT WORKS P. PROCESS MONITORING R. INVALID DOCUMENTS S. EXTERNAL DOCUMENTS RISK ANALYSIS T. WORK SCHEDULE U.ORGANISATION CHART V.YGGT